1. Orders & Payments

Q: How do I place an order?
A: Simply browse our website, add your favorite items to the cart, and proceed to checkout.

 Follow the payment instructions to complete your order.

Q: What payment methods do you accept?
A: We accept payments via Credit/Debit Cards, UPI, Net Banking, and Wallets.

 COD (Cash on Delivery) may be available on select products.

Q: Can I modify or cancel my order after placing it?
A: Orders can only be modified or canceled within 24 hours of placement. 

Once shipped, cancellations are not possible.

2. Shipping & Delivery

Q: How long will my order take to arrive?
A: Delivery typically takes 5-7 business days depending on your location.

Q: Do you offer international shipping?
A: Currently, we only deliver within India.

 Stay tuned for updates on international shipping.

Q: How can I track my order?
A: Once your order is shipped, you will receive a tracking link via email or SMS.

 You can also check the status in the “My Orders” section of your account.

3. Returns & Exchanges

Q: What is your return policy?
A: We accept returns within 7 days of delivery, provided the item is unused,

 unwashed, and in its original packaging.

Q: How do I initiate a return?
A: Contact our customer support at [Your Email] or [Your Phone Number],

 and we will guide you through the process.

Q: Can I exchange an item for a different size?
A: Yes, exchanges are allowed for size or color issues, subject to availability.

4. Products & Sizing

Q: How do I find the right size?
A: Please refer to our Size Chart available on each product page.

 If you need assistance, contact our support team.

Q: Are the product images accurate?
A: Yes, our product images represent the actual items.

 However, slight variations in color may occur due to screen settings.

5. Customer Support

Q: How can I contact Five Flag for support?
A: You can reach us via:
Email: [viralchawda018@gmail.com]
Phone: [9998214598]

Q: What are your customer support hours?
A: We are available Monday to Saturday, 10 AM – 7 PM (IST).