1. Eligibility for Returns & Exchanges

• Returns or exchanges are accepted only within 7 days of receiving the order.

• The product must be unused, unwashed, and in its original condition with all tags and packaging intact.

• Items on sale or clearance are not eligible for returns or exchanges.

• Customized or personalized products cannot be returned or exchanged unless defective or damaged.

2. Return Process

1. Initiate a Return: Contact our customer support at [viralchawda018@gmail.co] or [9998214598] with your order details and reason for return.

2. Approval & Pickup: Once approved, we will schedule a return pickup or request you to ship the product to our return address.

3. Quality Check: After receiving the returned product, we will inspect it for eligibility.

4. Refund Processing: If approved, the refund will be initiated to your original payment method within 7-10 business days.

Note: Shipping charges are non-refundable, and return shipping costs will be borne by the customer unless the product is defective or incorrect.

3. Exchange Policy

• Exchanges are allowed for size or color issues, subject to stock availability.

• The exchange process follows the same steps as returns.

• If the requested replacement is unavailable, a refund or store credit will be provided.

4. Damaged or Wrong Products

• If you receive a defective or incorrect item, notify us within 48 hours of delivery with photos/videos for verification.

• A replacement or full refund will be provided at no extra cost.

5. Non-Returnable Items

• Lingerie, innerwear, and personal hygiene products.

• Accessories and gift cards.

• Any item without original tags and packaging.

6. Contact Us

For any return or exchange-related queries, reach out to us at:
📧 [viralchawda018@gmail.co]
📞 [9998214598r]